“I recently completed the 6-day Door Supervisor course. Excellent training, very clear and professional. Highly recommended!”
SIA CCTV Course
Our 3-days SIA CCTV Operator course trains you to work confidently in control rooms across various sectors—such as
- Offices
- Shops
- Airports
- Local councils
- Banks
SIA CCTV Operator Course
-
From
£250.00
-
Duration
3-Days
-
Earning Potential
£12 - 17 per hour
-
Timing
9:00 AM to 6:00 PM
SIA Training Locations
Course Overview:
3 Days Course | Timing | 09:00 AM – 06:00 PM | Price £250
Course Overview:
3 Days Course | Timing | 09:00 AM – 06:00 PM | Price £250
Course Overview:
3 Days Course | Timing | 09:00 AM – 06:00 PM | Price £280
Course Overview:
3 Days Course | Timing | 09:00 AM – 06:00 PM | Price £300
Course Overview:
3 Days Course | Timing | 09:00 AM – 06:00 PM | Price £250
Course Overview:
3 Days Course | Timing | 09:00 AM – 06:00 PM | Price £300
Course Overview:
3 Days Course | Timing | 09:00 AM – 06:00 PM | Price £250
Course Overview:
3 Days Course | Timing | 09:00 AM – 06:00 PM | Price £300
Course Overview:
3 Days Course | Timing | 09:00 AM – 06:00 PM | Price £250
Course Overview:
3 Days Course | Timing | 09:00 AM – 06:00 PM | Price £300
What is the SIA CCTV Operator Course?
The SIA CCTV Operator Course is essential for individuals working as CCTV operators or supplying operatives under a contract for services. This course focuses on using closed-circuit television (CCTV) equipment to monitor public or private spaces.
Spanning 3 days, the CCTV Operator Course includes two multiple-choice exams and a practical assessment. Upon completion, you will earn a Level 2 Qualification in CCTV Operations, making you eligible for an SIA CCTV Licence or a Public Space Surveillance Licence.
CCTV Operator Course London (SIA Approved course)
To obtain qualifications related to Public Space Surveillance (CCTV) licencing, you must complete a CCTV Surveillance Course in London and successfully pass the exam. The SIA mandates a minimum of 27 hours of class instruction for this course; failing to complete this requirement may result in your certificate being invalidated. The course is conducted over 3 days and is offered weekly, concluding with an examination. Please contact us for specific course start dates.
Assessment Methods & Requirements
Overview of the SIA CCTV Course:
Purpose and Aim of Qualifications:
The Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry is essential for those looking to pursue a career as a CCTV operator in the private security sector. According to the Private Security Industry Act (2001), individuals working in specific areas of the private security industry must obtain a licence from the Security Industry Authority (SIA). One requirement for obtaining this licence is to achieve a licence-linked qualification. This course aligns with the competencies outlined by the SIA, fulfilling the criteria for a licence-linked qualification.
Who is it for?
A Public Space Surveillance (CCTV) licence is necessary when manned guarding activities are conducted using closed-circuit television equipment to:
- Monitor the public or identify specific individuals.
- Prevent disorder or protect individuals from assault, including using CCTV for incident prevention or information gathering.
This qualification allows for the use of CCTV to record images that may not be viewed on CCTV equipment but does not include using CCTV solely for identifying trespassers or protecting property. It is designed for new entrants to the sector without any prior awards or qualifications granting full or partial exemptions, as well as anyone aiming to become an SIA CCTV Operator in the UK.
Course Units:
To earn this qualification, learners must successfully complete the following two units:
- Principles of Working in the Private Security Industry
- Principles and Practices of Working as a CCTV Operator in the Private Security Industry
Module 1: Principles of Working in the Private Security Industry
- Number of Questions: 72
- Duration: 110 minutes
- Pass Requirement: 70% (51 correct answers)
- Overview: This unit explores the fundamental principles of the private security industry, focusing on key roles, responsibilities, and legal considerations.
Module 2: Principles and Practices of Working as a CCTV Operator in the Private Security Industry
- Number of Questions: 40 (Multiple Choice Questions)
- Duration: 60 minutes
- Pass Requirements: 70%
Practical Assessment
- Externally set and internally assessed practical CCTV scenario, accompanied by an observation sheet.
- Duration: 25 minutes
- Pass Requirements: 100%
Portfolio
- Externally set and internally assessed workbook.
- Pass Requirement: 80% for the short answer section of the workbook.
Additional Information:
The Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry is essential for securing employment in the private security sector. This qualification allows individuals to work as a CCTV operator upon receiving their SIA CCTV licence from the SIA.
Why Choose a Career in CCTV?
Before delving into the details of the SIA CCTV course, let’s examine some compelling reasons why pursuing a career in CCTV can be a smart and rewarding decision:
Growing Demand: As the need for security and surveillance continues to rise, there is a steady demand for skilled professionals in the CCTV field. This leads to numerous job opportunities and a stable career path.
Diverse Work Environments: CCTV systems are prevalent in a variety of settings, including retail stores, banks, public spaces, and corporate offices. Working as a CCTV operator allows you to experience a dynamic and exciting range of environments.
Crime Prevention and Public Safety: CCTV operators play a crucial role in deterring criminal activities, enhancing public safety, and providing essential evidence for investigations.
Continuous Learning: The security industry is always evolving, with new technologies and best practices emerging regularly. A career in CCTV provides ongoing learning opportunities to keep you informed about the latest trends and techniques.
Career Advancement: Beginning your career as a CCTV operator can open doors to more advanced positions within the security industry. With experience and additional training, you can aim for roles such as security supervisor, consultant, or even launch your own security business.
Important Topics In SIA CCTV Course
The SIA CCTV course in London is meticulously designed to encompass a broad range of topics vital for a successful career in security and surveillance. Key components of the course include:
Legal Aspects and Responsibilities: A thorough understanding of the legal framework governing CCTV operations is essential. The course offers insights into pertinent legislation, data protection laws, and the ethical code of conduct for CCTV operators.
CCTV Technology and Equipment: Participants engage in hands-on training, learning to operate and manage various CCTV systems, including different camera types, recording devices, and network setups.
Monitoring and Incident Management: The course covers effective surveillance techniques, incident recognition, and appropriate responses to a variety of security scenarios.
Communication and Customer Service: As CCTV operators frequently collaborate with security teams and interact with the public, the course emphasizes the importance of effective communication and customer service skills, enabling them to manage diverse situations with professionalism.
Privacy and Ethics: Given that CCTV systems record footage in both public and private areas, the course promotes a strong commitment to ethics and respect for privacy, ensuring responsible and lawful surveillance practices.
Registering for a Personal SIA Online Account
Check out this video to learn how to apply for an SIA licence.
- FAQ's
Common Questions Answered
Who can take the SIA CCTV Operator course?
This course is designed for anyone who wants to become a licenced CCTV Operator under the SIA (Security Industry Authority). It’s ideal if you’re planning to work in:
- CCTV control rooms in shopping centres or retail parks
- Corporate buildings, warehouses, or office environments
- Event venues or public space surveillance roles
What topics are covered in the CCTV Operator training?
The course includes two essential units:
Unit 1: Introduction to the private security industry, legal responsibilities, and the role of a CCTV operator.
Unit 2: Practical use of CCTV systems, handling and storing data under GDPR, incident management, and reporting procedures.
How much do CCTV operators earn in the UK?
The average hourly rate for CCTV operators in the UK ranges from £15 to £20 per hour, depending on the employer, experience, and location. In London and other high-demand areas, rates can be even higher.
What is the cost of the SIA CCTV course?
Total cost is £250.
When will I receive my CCTV exam results?
You’ll typically receive your exam results within 10 to 14 working days after your course ends. We’ll notify you by email and SMS as soon as your certificate is ready.
What ID documents are required for the SIA CCTV Course?
Please bring the following original documents to your CCTV training session:
One valid photo ID: Passport or UK Driving Licence
Three recent passport-sized photos
Two proof of address documents, both dated within the last 3 months, such as:
Utility bill
Bank statement (two are fine if from different banks)
Government-issued correspondence (HMRC, NHS, DWP)
Ensure all documents clearly display your name and address.
What happens if my course is cancelled?
In the rare event that your course is cancelled due to unforeseen circumstances, we’ll offer you an alternative training date. If the new date doesn’t suit you, you’ll receive a full and immediate refund—no questions asked.
Where is the SIA CCTV course held?
Our SIA CCTV training is delivered at six convenient London locations: Canary Wharf, Whitechapel, Bethnal Green, Barking, Southwark, Park Royal, Harrow and Ilford. You can select your preferred training centre when booking your course.
SIA CCTV Course Reviews
“I recently renewed my security guard licence it was excellent. The training was well organised, the instructor explained everything clearly, and I left feeling much more confident in my role. Highly recommend!”
“Had a really good experience with the SIA Refresher Training. The trainer, Azad was very good, friendly, and made everything easy to understand. I’d definitely recommend it.”
“I renewed my door supervisor licence. The trainer was really helpful, and I learned useful updates. The Whitechapel venue made it easy to attend.”
“I highly recommend the course. It has great trainers and valuable updates for refresher door supervisors training.”
“I completed my 1-day licence renewal training in Canary Wharf. Efficient session and a convenient, accessible location.”
“I was trained by John Mbon over the past 6 days and learned a lot from his experience. He’s an excellent teacher knowledgeable, and made the sessions enjoyable.”
“Well-structured 2-day in-person refresher course covering both units, ideal for Door Supervisor licence renewal.”
“I completed my refresher course with SIA Refresher Training. The trainer guided us through each required module clearly and effectively.”
“The CCTV training experience was smooth from start to finish, well-organised and professionally delivered.”
“I completed my Security Guard licence renewal in a short time without any issues. The process was seamless and well-managed.”
“An excellent course that made the Door Supervisor licence renewal process simple and efficient.”
“Excellent training, clear, professional, and exactly what I needed to renew my door supervisor licence.”
“I completed my Door Supervisor training last week with John Mbon, an outstanding experience. I learned a lot and highly recommend SIA Refresher Training.”
“The entire process, from booking to certification, was seamless. Supportive trainers made learning worthwhile.”
Have questions?
Contact us for any inquiries about our SIA Refresher Training courses.